Our Mission | FaSTech Vision | Caseworkers | Challenges

	Technologies built for human interaction require less intensive training for caseworkers and a more natural transition to new processes.

Caseworkers

"The roles for social workers are changing and they may need to adjust to the new demands for practice in the information age. Social workers should acquire adequate skills that use technology appropriately, and adapt traditional practice protocols to ensure competent and ethical practice."

-- National Association of Social Workers

The caseworker is at the center of each and every successful decision. States and municipalities depend on our caseworkers and their ability to identify at-risk children and families to ensure that the appropriate decisions are made expeditiously.

The technology choices we make must consider case worker needs in the field, not just the office. Investments made in recent years around database standards and integration are necessary, but not sufficient, to guarantee caseworker efficiencies.

Mobility, for example, ensures that the caseworker can spend more quality time with families and children. Technology solutions that enable more natural interaction with the family or child foster better experiences.

By reducing the administrative burden, social workers can spend more time building a relationship with the child and family. The ability to process forms in the field and carry entire caseworker histories with the caseworker saves valuable time. Ultimately, time saved on processes leads to more time with families.